Monday - Friday: 9.00 - 18.00
Saturday - Sunday: 11.00 - 16.00
Effective Date: 2025-04-28
Welcome to Blissonqel. By accessing and using our website, you acknowledge and agree to abide by the terms and conditions outlined in this User Agreement. This agreement governs your use of our services and the legal terms related to your interaction with our platform. Please review these terms carefully before making a purchase.
Blissonqel is an e-commerce platform that offers a wide variety of products. Our services include product listings, user account management, order processing, and customer support. By using our services, you agree not to misuse or exploit any functionalities provided by our platform.
The protection of your personal information is of utmost importance to us. Blissonqel complies with the Personal Data Protection Act (PDPA) of Singapore, ensuring your data is collected, processed, and stored securely. We may hold information such as your name, contact details, and payment information. You have the right to access, modify, or request the deletion of your data. We ensure data security through encryption and regular audits. For more details, read our full privacy policy.
Blissonqel offers multiple payment options including credit/debit cards and online payments. We partner with reliable courier services such as SingPost and Ninja Van to ensure quick and safe delivery. Standard delivery typically costs $8 SGD and takes 3-5 business days, while expedited delivery costs $15 SGD and takes 1-2 business days.
We offer a 14-day return policy in accordance with Singaporean laws. Products must be returned in their original condition with all packaging intact. To initiate a return, contact our support team. Refunds will be processed within 7 business days of receiving the returned item.
While using Blissonqel, you agree not to engage in any unlawful activities. Prohibited actions include, but are not limited to, fraud, defamatory statements, and distribution of malicious software. Violation of these terms will result in account suspension or termination.
Blissonqel is not liable for any damages arising from the use of our services beyond the value of purchased products. We strive to ensure accurate product descriptions; however, we do not guarantee the completeness or accuracy of all information.
This agreement and its interpretation are governed by the laws of Singapore. Any disputes or claims will be resolved in Singaporean courts.
Blissonqel reserves the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
If you have any questions or concerns regarding this User Agreement or our policies, please reach out to our support team.